A Cross-Sectional Study of The Relationship Between Job Stress and Nurse Performance in The Inpatient Ward of Wijaya Kusuma Hospital
DOI:
https://doi.org/10.35960/vm.v18i1.1675Keywords:
job stress, nurse performanceAbstract
Nursing services in hospitals are an integral part of health services. A nurse has contact with patients within 24 hours, and the demands of the job are potentially stressful. Poor job performance among nurses can be caused by job stress. This study aims to determine the relationship between job stress and nurse performance. This study is a descriptive correlational study with a cross sectional approach. The sampling technique used a total sampling technique of 79 nurses. The research instrument was a Nursing Stress Scale (NSS) questionnaire of 33 questions and nurse performance assessed by the head of the room as many as three aspects assessed (behavior, professional ability, nursing process). Bivariate analysis using spearman rank statistical test. Nurses' job stress was mostly in the normal category (83.5%). The majority of respondents' performance was in the good category (88%). There is a negative relationship between work stress and nurse performance, the higher the nurse's work stress, the lower the nurse's performance (p value=0.027, r=0.-249). The findings are based on a relatively small and homogenous sample, which may limit the generalizability to other populations. The need for management at Wijaya Kusuma Hospital to pay attention to all dimensions of work stress, and elements that contribute to improving nurse performance and conduct stress management training such as mindfulness or coping mechanism training and conduct outbound activities for nurses.
References
Ahmed et all. (2022). JNSBU_Volume 3_Issue 2_Pages 1067-1082. Journal of Nursing Science - Benha University, 3(2), 1067–1082.
Ahmed, H. M., & Hosny Abdelhafez, K. (2020). Effect Professional Practical Model on Nurse Manager’s Work Satisfaction (Issue 8). http://asnj.journals.ekb.eghttp://www.arabimpactfactor.com
Alayoubi, M. M., Arekat, Z. M., Al Shobaki, M. J., & Abu-Naser, S. S. (2022). The Impact of Work Stress on Job Performance Among Nursing Staff in Al-Awda Hospital. Foundations of Management, 14(1), 87–108. https://doi.org/10.2478/fman-2022-0006
Alsadaan, N., Salameh, B., Reshia, F. A. A. E., Alruwaili, R. F., Alruwaili, M., Awad Ali, S. A., Alruwaili, A. N., Hefnawy, G. R., Alshammari, M. S. S., Alrumayh, A. G. R., Alruwaili, A. O., & Jones, L. K. (2023). Impact of Nurse Leaders Behaviors on Nursing Staff Performance: A Systematic Review of Literature. INQUIRY: The Journal of Health Care Organization, Provision, and Financing, 60. https://doi.org/10.1177/00469580231178528
Amarneh, B. H. (2017). Social support behaviors and work stressors among nurses: A comparative study between teaching and non-Teaching hospitals. Behavioral Sciences, 7(1). https://doi.org/10.3390/bs7010005
Amini MR, G. H. M. M. (2020). A study the status of moral intelligence in nurses across Kashan hospitals in 2015. . J Educ Ethics Nurs, 4, 49–56.
Andyka, Mk., Sri Musriniawati Hasan, M., Ns Lydia Moji Lautan, Mm., Dwi Yanthi, Mk., Ainil Yusra, N., Kep Ners Syahabuddin, M., Ns Elfira Husna, M., Ns Titi Permaini, Mk., & Ns Eben Haezar Kristian, Mp. (2023). Keperawatan Profesional Penerbit CV. Eureka Media Aksara.
Aserri, M. , B. F. , & A. S. (2021). Prevalence of Occupational Stress and Related Risk Factors among Nurses Working in ASEER Region. . Health, 13(2), 110–122.
Ayed, A. , F. E. I. F. M. B. M. A. D. N. and M. Omary. (2019). Exploring the work related stress sources and its effect among the Palestinian nurses at the governmental hospitals. . Journal of Education and Practice, 5(21), 100–110.
Baye, Y., Demeke, T., Birhan, N., Semahegn, A., & Birhanu, S. (2020). Nurses’ work-related stress and associated factors in governmental hospitals in Harar, Eastern Ethiopia: A cross-sectional study. PLoS ONE, 15(8 August). https://doi.org/10.1371/journal.pone.0236782
Daniel, C. O. (2019). Effects of job stress on employee’s performance. International Journal of Business Management and Social Research, 6(2), 375–382. https://doi.org/10.18801/ijbmsr.060219.40
Dominic, O. I., Muritala, T. A., Wetsi, S. Y., & Gambo, N. (2024). Workplace Stress and Nurses’ Performance of Public Hospitals in Federal Capital Territory, Nigeria. European Journal of Business and Innovation Research, 12(4), 7–33. https://doi.org/10.37745/ejbir.2013/vol12n4733
Ella, R. , A. A. , O. E. , & S.-A. P. (2021). Occupational Stress and Job Performance Among Nurses in a Teaching Hospital, in South–South, Nigeria. . International Journal of Current Research and Review, 13(11), 12–17.
Feddeh et al. (2020). Correlates to Work-Related Stress of Newly-graduated Nurses in Critical Care Units. International Journal of Caring Sciences, 13(1), 507–516.
Felmban, K. , & K. M. (2021). The Impact of Job-Related Stress on Employee Job Satisfaction. . Palarch’s Journal of Archaeology of Egypt/Egyptology, , 18(14), 665–676.
Gahlawat. (2022). Works Stress Among Employees and Its Effects on Their Performance. . International Journal of Creative Research Thoughts, 10(9), 440–453.
Gurung, G. , G. K. , & K. S. (2020). Job-related Stress among Nurses in Selected Hospitals of Pokhara, Nepal. . Journal of Health and Allied Sciences, 10(1), 19–23.
Hughes F. (2016). Nurses are the voice to lead. . Journal of Nursing Management , 25, 83–84.
Hwang, E. (2022). Factors Affecting the Quality of Work Life of Nurses at Tertiary General Hospitals in the Context of the COVID-19 Pandemic. International Journal of Environmental Research and Public Health, 19(8), 4718. https://doi.org/10.3390/ijerph19084718
Kahya, E. and N. Oral. (2020). Measurement of clinical nurse performance: developing a tool including contextual items. . Journal of Nursing Education and Practice, 8(6), 112–123.
Kemenkes RI. (2022). Laporan Kinerja.
Kouhnavard, B. , H. K. , H. M. , A. A. & P. S. (2020a). Investigating the relationship between job stress and working pressures and their effect on the job performance of personnel in educational hospitals of Larestan University of Medical Sciences. Journal of Health, 11(4), 497–506.
Kouhnavard, B. , H. K. , H. M. , A. A. & P. S. (2020b). Investigating the relationship between job stress and working pressures and their effect on the job performance of personnel in educational hospitals of Larestan University of Medical Sciences. . Journal of Health, 11(4), 497–506.
Li, L. , H. A. L. G. H. Z. X. L. Z. Z. T. S. and L. Fan. (2020). Moderating effects of coping on work stress and job performance for nurses in tertiary hospital: a cross sectional survey in China. . BMC Health Services Research , 17(401), 1–10.
Naru, A. S. , & R. A. (2020). Impact of Job Insecurity and Work Overload on Employee Performance with the Mediating Role of Employee Stress: A Case of Pakistan’s Fast- food Industry. . International Journal of Human Resource Studies, 10(1), 304–331.
Neelam, H., & Battu, N. (2024). Exploring The Effects Of Job Stress On The Performance And Well-Being Of Nurses. Theory and Practice, 2024(2), 1147–1155. https://doi.org/10.53555/kuey.v30i2.5020
Nopa, I. (2020). The Effect of Work Stress on Nurse Performance in The Inpatient Wards Tanjung Pura Hospital on 2016 (Vol. 5). http://jurnal.umsu.ac.id/index.php/buletin_farmatera
Ondari, E. O. (2022). Influence of Stress Management on Work Performance among Nurses in Health Facilities in Nakuru County. IOSR Journal of Nursing and Health Science, 11(3), 12–17. https://doi.org/10.9790/1959-1103071217
Stanca, I., & Tarbujaru, T. (2022). Occupational Stress and Employee Performance: How Covid-19 Revolutionized All We Thought We Knew. Logos Universality Mentality Education Novelty: Economics & Administrative Sciences, 7(1), 19–38. https://doi.org/10.18662/lumeneas/7.1/33
Stein, J. , C. P. A. M. J. M. B. L. C. D. C. B. W. C. D. T. and D. D. Dressler. (2019). Reorganizing a hospital ward as an accountable care unit. . Journal of Hospital Medicine , 10(1), 36–40.
Terzioglu, F., Temel, S., & Uslu Sahan, F. (2016). Factors affecting performance and productivity of nurses: professional attitude, organisational justice, organisational culture and mobbing. Journal of Nursing Management, 24(6), 735–744. https://doi.org/10.1111/jonm.12377
Yeh, S.-C. J., Yuan, K.-S., Chen, S.-H. S., Lo, Y.-Y., Chou, H.-C., Huang, S., Chiu, H.-C., & Wan, T. T. H. (2016). The moderating effect of leadership on the relationship between personality and performance. Journal of Nursing Management, 24(7), 869–883. https://doi.org/10.1111/jonm.12391
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Tri Sumarni, Amelia Andini

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Submitted paper will be firstly reviewed by the editors to determine whether the paper meet the edition theme and submission guidelines. Papers which meet the theme and the guidelines will be assigned to selected reviewers for peer-reviews. Viva Medika: Jurnal Kesehatan, Kebidanan dan Keperawatan is a double blind peer-reviewed journal which involves reviewers based on their experties relevant to the topic of the paper. Final decision of paper acceptance is solely decided by the editors according to reviewers' comment.
Plagiarism and self-plagiarism are prohibited. Viva Medika: Jurnal Kesehatan, Kebidanan dan Keperawatan uses PlagiarismCheckerX and iThenticate to scan papers for detecting plagiarism. Thus, Appropriate citation and quotation should be used